Terms And Conditions
By entering your credit card number, placing a check mark accepting the terms and conditions and pressing the "Submit" box your credit card will be charged one time for 3 months of service.
We never auto-recharge your account. To renew for an additional 90 days you must contact support.
All Sales are Final and we are under no obligation to provide a full or partial refund. However, we will consider Refund Requests for special cases provided customers submit their request in writing via email to: Support@GlobalTel.com.
Due to the high cost of provisioning a Special Connect Phone Number, there is a non-refundable processing fee of $14.99 that would be deducted from any Refund.
Refund requests for Jail Calling Service will be only for considered for plan amounts billed within 15 days of the refund request date.
Jail Calling Plans and pricing is subject to change without notice, any time. GlobalTel.com will not be responsible or liable for any change in calling rates.
Postcards - There is no refund available for Postcard service. All Sales Are Final. Customer must use up any credit balance available within 90 days of the purchase or recharge date.
GlobalTel.com does not guarantee call quality, connectivity, or reimbursement of lost minutes due to disconnections.
GlobalTel.com will not be liable for any phone charges by the customer's local phone company or wireless company.
Products/services purchased on this web site shall not be used for any unlawful purposes.
GlobalTel.com does not warrant that the service is completely error or interruption free. There is a no limited Warranty of merchantability or fitness for a particular purpose or as to the quality of the call. In no event will GlobalTel.com be liable for any indirect, special, incidental or consequential losses or damages arising in any manner from the use of any services sold on this web site. Any liability is solely limited to the return of any unused portion of an account.
This site has security measures (SSL) in place to protect the loss, misuse and alteration of the information under our control. GlobalTel.com however shall not be responsible for the security of your data or for fraudulent use of credit card to make purchases on this web site nor shall GlobalTel.com be obligated to make refunds or to provide any compensation where such fraudulent use occurs.
GlobalTel.com will actively cooperate with law enforcement authorities in prosecuting anyone who uses this web site or products/services sold over this web site for unlawful use.
GlobalTel.com controls this site. GlobalTel.com reserves the right to make changes, as and when it deems necessary or appropriate, in any of the terms and conditions or any other information provided on this site.
This site may contain links to other web sites. GlobalTel.com does not recommend or endorse any products/services sold on those web site, nor does assume any responsibility or liability for products/services sold on those web site.
I accept and understand that Globaltel is the Provider of a Local or in some cases a Long Distance Forwarding Phone Number with the only purpose of saving money on Local and/or Long Distance Call Charges from any Jails or Detention Centers in the USA. I understand that GlobalTel.com is not related to nor intends to replace or represent any of the Jail Phone Service Providers such as Globaltel Link or Securustech.net among others.
I accept and understand that by purchasing this Plan, I authorize GlobalTel to charge my card monthly until I cancel my plan by sending an email to firstname.lastname@example.org or by logging to my account with my User Name and Password and accessing and the sites Cancellation section and correctly selecting the cancel account option.
I agree to be contacted anytime via e-mail and hereby opt-in to GlobalTel's email database and e-mails.
We are committed to safeguarding the privacy of our website visitors and customers.
By using our website and agreeing to this policy.
We may collect, store and use the following kinds of personal information:
information about your smartphone or computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths;
information that you provide to us when registering with our website including your email address;
information you provide when completing your profile on our website including your name, address and phone number.
information relating to any purchases you make of our services or any other transactions that you enter through our website including your name, address, telephone number, email address and credit card details;
We may use your personal information to:
administer our website and business;
enable your use of the services available on our website;
send you goods purchased through our website;
supply services purchased through our website;
send statements, invoices and payment reminders to you, and collect payments from you;
send you email notifications that you have specifically requested;
send you marketing communications relating to our business
deal with enquiries and complaints made by or about you relating to our website;
keep our website secure and prevent fraud; and
We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.
All our website financial transactions are handled through our payment services providers. We only share the information required with our processors for the purpose of processing payments for services and goods we market to you via our website, refunding payments and dealing with complaints and credits relating to such payments and refunds.
Disclosing personal information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors as reasonably necessary.
We may disclose your personal information to any member of our group of companies as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:
to the extent that we are required to do so by law;
in connection with any ongoing or prospective legal proceedings;
in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling;
and to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information].
Except as provided in this policy, we will not provide your personal information to third parties.
Retaining personal information
This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
We will retain documents (including electronic documents) containing personal data:
to the extent that we are required to do so by law;
if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
Security of personal information
We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
All electronic financial transactions entered through our website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
We may update this policy from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes to this policy.
We may notify you of changes to this policy [by email or through the private messaging system on our website].
We may withhold personal information that you request to the extent permitted by law.
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
Third party websites
Our website includes hyperlinks to, and details of, third party websites.
We have no control over, and are not responsible for, the privacy policies and practices of third parties.
Please let us know if the personal information that we hold about you needs to be corrected or updated.
I agree that providers agents are allowed to call, text or email customers phone or computer in order to discuss customer account details.